Why is my payment on pending status? | CEX.IO Help Centre (2024)

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Why is my payment on pending status? | CEX.IO Help Centre? ›

CEX.IO

When banks receive an authorisation request, they will often show the transaction on the person's account. Typically, they will mark it as pending payment (or payment pending). This means that they are ringfencing the account holder's funds on the expectation that they will need to make payment later.

A pending transaction is an approved debit or credit to your bank account or credit card that hasn't been processed yet. Essentially, the money is still in transition from one bank to another. Pending transactions may include: Bank account deposits made by check, cash or direct deposit.

The pending transaction will no longer show in your account and your available balance will go back. For current accounts, it's a good idea to keep enough money in your account to cover the payment. That's because some can take up to 180 days to go through. So, the money could still be taken at a later date.

A pending transaction will affect the amount of credit or funds you have available. Canceling a pending transaction usually requires contacting the merchant who made the charge. Once a pending transaction has posted, contact your bank or card issuer to dispute it.

How long do pending transactions take to clear? Many pending charges disappear in around 5 days or less. Though some institutions may have a longer period. It ultimately depends on the type of transaction, the processor settings for the credit card program, and what's stated in your agreement.

A pending transaction is a recent card transaction that has not yet been fully processed by the merchant. If the merchant doesn't take the funds from your account, in most cases it will drop back into the account after 7 days.

How do I stop a pending debit transaction? You can stop a pending debit card transaction by contacting the merchant and canceling the purchase. Or you can try contacting your bank if you don't recognize the transaction, you suspect fraud is involved, or the merchant is unresponsive.

The bank will investigate on your behalf and cancel any fraudulent charges. If you see a pending transaction for an amount that doesn't match your records, you can ask your bank to nullify the charge.

Unfortunately, it's not a problem with a simple answer. You must cancel a pending transaction on a credit or debit card by contacting the merchant directly. Have the store get in touch with your card company and cancel the purchase. The merchant might request that you get your money back from the hold.

Does pending mean the money is already taken out? ›

Pending transactions are transactions that haven't been fully processed yet. For example, if you make a purchase with a debit card or credit card, it will almost always show as pending immediately when you view your account online or in a mobile banking app.