Resolving the "I'm not a robot" CAPTCHA message (2024)

What is the message "I'm not a robot?"

If Intuit receives an unknown or blank session id from the browser when accessing an offering, this message will appear. This message is usually due to a temporary network issue and can be resolved by refreshing your browser. It also might be caused due to accessing the offering through a virtual network.

To clear the robot message:

Option 1:

  1. Close your browser if open.
  2. Go to the Control Panel.
  3. Select Internet Options.
  4. Go to the Advanced tab.
  5. Select Reset.
  6. Select the box Delete Personal Settings.
    • There's a disclaimer here about what information will be cleared when doing so, make sure you review this before proceeding.
  7. Select Reset again.

Option 2:

  1. Refresh the browser in use.
  2. To make sure Scripts and Cookies are enabled, follow this link: www.whatismybrowser.com/guides/
    • If you aren't comfortable changing browser settings, consult with an IT professional.
  3. If the message persists:
    1. Close the web browser completely.Be sure no other instances of that browser are still open (multiple windows).
    2. Select the Processes Tab.
    3. Select End Process on any remaining instances of the browser that are still running, one at a time.
    4. Once all instances of the browser are cleared from the list, close Task Manager.
    5. Reopen the browser and try to sign in.

To find out if Scripts and Cookies are enabled:

  1. In Windows, navigate to your Control Panel.
  2. Select Internet options.
  3. Select the Privacy Tab and then select Advanced (make sure the cookieshave a dot in Accept).
  4. Exit the Advanced section and select Security.
  5. Select Custom Level.
  6. Scroll down to Scripting.
  7. Make sure Active scriptingis enabled.

Adding Intuit as a Trusted Site:

The following are steps to add Intuit's URL as a trusted site (steps vary with different browsers).

  1. In Windows, navigate to your Control Panel.
  2. Navigate to Internet Options.
  3. Select the Security tab.
  4. Select the Trusted Sites icon.
    Resolving the "I'm not a robot" CAPTCHA message (1)
  5. Select Sites.
    Resolving the "I'm not a robot" CAPTCHA message (2)
  6. Enter *.intuit.com.

    .Resolving the "I'm not a robot" CAPTCHA message (3)

  7. Clear the box Require server verification (https:) for all sites in this zone.
  8. Select Add.
  9. Select Close > Ok.
Resolving the "I'm not a robot" CAPTCHA message (2024)

FAQs

Resolving the "I'm not a robot" CAPTCHA message? ›

What to do when you get this message. The message most likely shows a reCAPTCHA. To confirm that you're a person and not a robot, solve the reCAPTCHA. After you solve it, the message goes away, and you can use Google again.

How do I get Google to stop asking if I'm a robot? ›

What to do when you get this message. The message most likely shows a reCAPTCHA. To confirm that you're a person and not a robot, solve the reCAPTCHA. After you solve it, the message goes away, and you can use Google again.

How to get rid of confirm you're not a robot? ›

Can I stop I'm not robot
  1. Clear your cache and cookies.
  2. Disable browser extensions one by one and see if this helps resolve the issue.
  3. Try resetting your modem or router.
  4. If you are using a VPN, try uninstalling VPN browser plugin or program.
  5. Check your computer for Malware.
Jul 18, 2023

Why does Google keep asking me to prove I'm not a robot? ›

Google interprets that your IP address / device sends multiple search requests at the same time (this creates a suspicious effect on the search engine). With CAPTCHA, Google makes sure that you are not a robot or a computer program that sends multiple requests for search or spam.

How do I stop I am not a robot CAPTCHA? ›

Option 1:
  1. Close your browser if open.
  2. Go to the Control Panel.
  3. Select Internet Options.
  4. Go to the Advanced tab.
  5. Select Reset.
  6. Select the box Delete Personal Settings. There's a disclaimer here about what information will be cleared when doing so, make sure you review this before proceeding.
  7. Select Reset again.

Why does Google keep asking me to solve CAPTCHA? ›

If you're constantly prompted to fill in text or image captchas during searches, clearing your browsing history may help. Google relies on cookies to detect bots and automated software, so clearing your browsing history and cookies could resolve the issue.

Why am I being asked to prove I'm not a robot? ›

The “I'm not a robot” checkbox is a CAPTCHA, or a “Completely Automated Public Turing Test to Tell Computers and Humans Apart.” Essentially any type of test, whether it's selecting the image with stoplights or typing out a word that's blurry, is a CAPTCHA, which is used to stop bots.

How do I get rid of pushy CAPTCHA? ›

Below you'll find a few ways you can try to beat the CAPTCHA.
  1. Try Using Another Server. ...
  2. Clear Your Browsing History or App Cache. ...
  3. Remove Unnecessary Browser Extensions. ...
  4. Get a Dedicated IP Address. ...
  5. Use a Different Web Browser.
Oct 6, 2023

Why does CAPTCHA ask if I'm a robot? ›

Proving that you are human and not a computer programme is mainly to prevent automated software (Robots/bots) and spammers from performing actions on your behalf. CAPTCHA is a programme that is used to protect you.

Is it possible to turn off CAPTCHA? ›

Captchas cannot be disabled for a specific user. You can increase the amount of failed login attempts.

Why am I suddenly getting CAPTCHA on every site? ›

That means it's a browser issue, that is your browser is not sending enough important data to tell the system it's a legit user. Instead the system think it's a bot or spam to try to stop you with captcha.

How do I remove CAPTCHA error? ›

We'll begin by suggesting updating your web browser.
  1. Keep Your Chrome or Firefox Browser Up-to-Date. Suppose many users are encountering issues with reCAPTCHA not functioning correctly. ...
  2. Enable JavaScript. ...
  3. Disable Extensions. ...
  4. Create a New Browser Profile. ...
  5. Reset the Browser. ...
  6. Check for Malware. ...
  7. Change DNS to Google DNS.

How do I get rid of I'm not a robot on my iPhone? ›

Open Safari on your iPhone. Tap on the "Safari" option in the upper left corner of the screen. Go to "Preferences" and select "Websites." Look for any robotics-related extensions and select "Deny." Then, highlight the extension and click "Uninstall" [2].

What does it mean when it says "I am not a robot"? ›

An alternate form of CAPTCHA human authentication that requires a person to click a check box next to a graphic that says "I Am Not a Robot. It may not be all that difficult to program a bot that recognizes this image and programmatically selects the check box.

What happens when you click "I am not a robot"? ›

A 2020 episode of QI gave a rather surprising explanation of what ticking 'I am not a robot' on a website really does. They said that it gives a website permission to look at your actions and history on your device to decide if you are human.

Why does Google ask me if I'm a robot every time I search? ›

Search engines will send captchas when a VPN is detected, testing/checking for bots. Nothing to do with browser, we can't stop it. It will occur in any browser.

How do I disable Google AI? ›

Unfortunately, you can't go into your Google or Chrome settings and disable the feature. For those of us here at CNET who tried, AI Overviews is already turned off in Search Labs, and if anything, all we could do is boost AI Overviews to cover more search topics when we turn it on in Labs.

How do I stop Google CAPTCHA? ›

Below you'll find a few ways you can try to beat the CAPTCHA.
  1. Try Using Another Server. ...
  2. Clear Your Browsing History or App Cache. ...
  3. Remove Unnecessary Browser Extensions. ...
  4. Get a Dedicated IP Address. ...
  5. Use a Different Web Browser.
Oct 6, 2023

Why does Google keep detecting unusual traffic? ›

If your network is using a shared public IP address, such as a public proxy server, Google may have triggered the message based on traffic from other people's devices. Additionally, this error could be triggered if multiple people on your network were searching at once.

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